Privacy Policy

This policy explains how RETROXPECT PTE LTD ("retroXpect", "we", "us") handles personal information collected through retroxpect.org. It applies to people who visit the site, send us an enquiry, or message us on WhatsApp from a link on the site.

Who we are

retroXpect is a Singapore company. For questions about this policy or the personal information we hold, email [email protected], use the contact form on this website, or message us on WhatsApp from the button on the site.

Information you give us

If you use the contact form, we collect:

• your name
• your email address
• your phone number, if you provide one
• the budget range you select
• the project details you write in the message

That enquiry is sent to us by email so we can reply. If you message us on WhatsApp, the conversation is handled by WhatsApp, and we receive whatever you choose to send there. If you email us directly, we receive the address you write from and the contents of the email.

Information collected automatically

When you browse the site, the following services may collect technical information such as pages viewed, referring page, approximate location, device, and browser:

• Google Analytics, to understand how the site is used
• Google Ads, to measure visits that come from our ads

Google Analytics and Google Ads use cookies.

How we use it

We use this information to:

• reply to your enquiry and discuss a project
• keep a record of enquiries we have received
• understand which pages are used and whether the site is loading properly
• measure the performance of our advertising

We do not sell personal information, and we do not add you to a mailing list because you sent an enquiry.

Who we share it with

We share information only with the services that run this website and deliver your message:

• Google, for analytics and advertising measurement
• WhatsApp, when you choose to message us there

Some of these providers process information outside Singapore. We do not share enquiry details with other companies for their own marketing.

Cookies

Cookies are small files stored on your device. Google Analytics and Google Ads set cookies so they can recognise a returning browser and measure visits. You can block or delete cookies in your browser settings. Blocking them does not stop you from using the site or sending an enquiry.

How long we keep it

We keep contact-form and email enquiries for as long as we need them to respond, and afterwards for our business records. Analytics providers keep their own data according to their settings and policies.

Your choices

Under Singapore's Personal Data Protection Act, you can ask us what personal information we hold about you, ask us to correct it, and withdraw consent for us to keep using it. Contact us at the email above. Withdrawing consent does not affect anything we were entitled to do before you withdrew it, and we may still keep information we are required to retain.

Client projects

Information you give us while we are building or maintaining a website, store, or application for you is handled so we can do that work. The service agreement covers how project materials are used. This page covers the public website.

Changes

If we change this policy, we will update this page and the date at the top.